Swegwayplus LLP was established in 2015, with offices at Cheetham Hill Road, Manchester M8 8PZ and warehousing in Miller Street, Birmingham. We trade online as swegwaysplus.co.uk and are a limited liability partnership, registered at Companies House. We are also registered with the Information Commissioner for data protection. We are now VAT registered under registration no. GB 259 1772 73.
We are not a retail high street shop open to the general public keeping our costs down, rather we sell to the public directly online.
Our aim is to be the largest UK seller of self -balancing scooters. We are already featured on the front page of Google and made record sales at Xmas 2016.
We offer the best in self-balancing scooters, reasonably priced with terrific after sales service with many products postage paid in the UK.
Our after sales service: the truth about reliability.
The key to our business, learned over Xmas, is after sales service. Read our section on warranties and repairs.
Swegways are a relatively new product and will require servicing and parts just like cars or washing machines. With heavy use it’s likely a SWEGWAY will require servicing after a year, if not before, and you’ll need to know who to turn to.
Most if not all our competitors, offer a free 12-month warranty. We do not because we want our customers to realise that Swegways generically need repairs and servicing and this comes at a cost which cannot easily be built in to the sales cost.
Buy from us a 3, 6 or 12-month warranty for peace of mind providing free collection and redelivery. Cost of our warranties is only £10 for 3 months. £15 for 6 months’ and £25 for 12 months. A warranty purchased from us, is valuable when you realise that your SWEGWAY has a limited life. We recommend that you do so.
If no warranty is purchased, we offer the same repairs service available under a warranty but with costs and postage of one repair typically £75- £100.
We have contracted with specialist engineers to provide a superb repair service to our own customers only with turnaround times of 10-14 days.
A warranty is only as good as the company that gives it and in dealing with SwegwaysPlus, we aim to be around for a long time.
So think twice about buying a SWEGWAY from a business that has not thought through its obligations.